SerenaSpa
Home About Therapies Space
← Back to home Company

Terms and Conditions

Last updated: July 2026

By accessing and browsing this website, you declare that you are aware of and agree to the Terms and Conditions described below. We recommend reading this document carefully.

1.1 Purpose of the website

This website is intended solely for institutional and informational purposes: to present Serena Spa, its therapies, its environment and its official service channels. Bookings are made through direct contact (for example, WhatsApp); no sale, payment or contracting is processed directly through this website.

1.2 Services and bookings

The therapies, packages and prices presented may be updated at any time. Confirmation of time, availability and conditions occurs at the time of booking, through our service channels.

  • We recommend punctuality; delays may reduce the session time.
  • Cancellations and rescheduling must be communicated in advance.
  • Promotions have specific rules and deadlines, informed at the time of the offer.

1.3 User obligations

When using this website and our services, the user agrees to:

  • Provide truthful information when requested;
  • Not use the website for illicit or fraudulent purposes;
  • Not interfere with the security or operation of the website;
  • Disclose relevant health conditions in advance before sessions.

1.4 Nature of the services

Our therapies are intended for relaxation, wellbeing and aesthetics. They do not replace, under any circumstances, medical care, diagnosis or treatment. In case of pregnancy, injuries, health conditions or questions, consult a healthcare professional before undergoing any procedure.

Your wellbeing and safety always come first.

1.5 Intellectual property

The texts, images, the "Serena Spa" brand, the visual identity and the other elements of this website are protected by intellectual property rights. Reproduction, copying or improper use, in whole or in part, without express authorization, is prohibited and may result in liability.

1.6 References to third parties

Any mentions of external platforms, brands or services (such as messaging apps and social networks) are purely informational and are subject to the policies of their respective providers.

1.7 Changes to these terms

These Terms and Conditions may be updated at any time, without prior notice. The version in force will always be the one published on this page, with the corresponding update date.

SerenaSpa

Relaxation, balance and wellbeing in a welcoming haven, with therapists who care for you with dedication.

Navigation
Home About Therapies Space
Terms  ·  Privacy Policy
56.428.762/0001-48  |  Rj Massagem Bm Servicos LTDA
© 2026 Serena Spa. All rights reserved.